Information Technology - Business Analyst Jobs

Head of Operations

Job Description

Head of Operations

We have an amazing opportunity for a Head of Operations in Johannesburg!

We require a candidate with:

• Grade 12

• Bachelors degree advantageous

• Management qualification advantageous

• Proficient in Microsoft Office packages Required Minimum Work Experience

• 8 – 10 years’ outbound call centre experience

• 5 - 8 years at senior management level Technical and Behavioural Competencies Required Technical Behavioural

• MS Office skills

• QA Experience

• Recruitment experience

• Strong Reporting skills, including data sanitization, building reports etc.

• Strong Excel skills

• Demonstrable competency in strategic planning and business development

• Working knowledge of data analysis and performance/operation metrics

• Strong focus on implementation and delivery

• Excellent attention to detail

• Approachable

• Able to work under pressure and tight deadlines.

• Great communication skills

• Integrity, honesty

• Proactive – capable of identifying and initiating change.

• Relationship building

• Structured and detail orientated

Should you meet the requirements for this position, please email your CV to it.careers@goldmantech.co.za. You can also contact Daniela on 031 350 4019 or alternatively you can visit our website www.goldmantech.co.za

Should you not hear from us within 3 days, please consider your application unsuccessful.

or email us: it.careers(at)goldmantech.co.za